Customer Data in TEREA Store Dubai Privacy Policy

When you place an order for genuine TEREA tobacco sticks, purchase IQOS ILUMA hardware, or contact our concierge dispatch team, the TEREA Store Dubai Privacy Policy ensures we collect only explicit records essential for executing your transaction:

Automated Telemetry, Server Logs & Cookies

To maintain high-speed browsing, detect unauthorized intrusion attempts, and streamline our checkout platform, our web server nodes automatically register standard analytical telemetry:

• IP address records, Internet Service Provider (ISP) network signatures, and approximate geographic location.
• Hardware device models, screen resolutions, operating systems, and browser software versions.
• Functional session cookies to preserve selected sticks in your shopping cart and calculate AED pricing.
• Diagnostic latency logs and browsing pathways across local UAE cellular telecommunication providers.

Fulfillment Guidelines: TEREA Store Dubai Privacy Policy

Under the TEREA Store Dubai Privacy Policy, personal information is handled strictly for legitimate commercial, logistical, and statutory customer service obligations:

Third-Party Data Disclosure & Sharing Limits

TEREA Store Dubai never sells, rents, leases, or trades consumer records to external advertising agencies. Data disclosures are strictly restricted to vetted operational entities:

• Dedicated motorcycle and car couriers tasked with physical doorstep parcel delivery.
• Secure cloud infrastructure, firewall monitors, and fraud mitigation service providers.
• UAE financial acquiring banks providing wireless point-of-sale card verification.
• UAE judicial authorities, customs, or regulatory agencies upon formal, compulsory court order.

Doorstep Payment Security & Tokenization

We provide flexible payment methods including Cash on Delivery (COD) and handheld wireless POS card terminals at your doorstep.

When settling via Visa, MasterCard, or Apple Pay, your card data is processed directly through certified mobile banking terminals over encrypted cellular networks. TEREA Store Dubai does not store, process, or archive card numbers, CVV security codes, or PIN credentials on our web servers.

Data Retention Lifecycle & Customer Rights

Transaction records and delivery receipts are retained only as long as necessary to fulfill accounting obligations, verify orders, and address warranty inquiries under our Shipping & Returns Policy.

In full accordance with the official UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection, you have the right to inspect your saved delivery profile, correct details, or request permanent deletion. Reach our data team at info@tereastoredubai.ae to submit a request.

Age Verification & Statutory 18+ Compliance

All products offered on tereastoredubai.ae—including heated tobacco sticks and electronic induction units—are restricted to adult consumers aged 18 and older.

We do not knowingly collect personal information from minors. Delivery agents retain the statutory right to request a physical Emirates ID or valid passport prior to handover.